Fazoli's Reviews

Fazoli's has an overall rating of 4.5 based on 35 reviews. Customer feedback on Fazoli's is mixed: Fazoli's reviewers highlight positive aspects like affordable prices, quick service, tasty pasta, friendly staff, which strongly appeal to families, budget-conscious diners, pasta lovers, casual eaters. However, Fazoli's is often criticized for its limited menu options, inconsistent food quality, long wait times during peak hours, occasional order inaccuracies.

4.5/5.0

35 reviews

5 Stars

19

4 Stars

11

3 Stars

3

2 Stars

0

1 Star

0

All Fazoli's Reviews (35)
juan2001
May 22, 2026
"Quick response and easy fix"
The manager got back to me really fast and handled my issue without any hassle. It felt like the problem was avoidable in the first place, but I appreciated how quickly they fixed it
PeggyDortch
May 18, 2026
"Really easy to find what I needed"
I was kind of surprised by how easy fazolis.com was to use. The menu and nutrition info were really clear, and I didn’t have to click around forever to figure things out. It’s nice to have options when I’m trying to avoid certain ingredients. I’ll definitely use it again.
Willie.james
May 16, 2026
"Works Really Well"
Well... it works really good and does exactly what I needed it to do. No complaints so far
NicholasCook
May 15, 2026
"Good dinner, just a little wait"
I ordered dinner from fazolis and it was easy overall. The delivery did take longer than the first estimate, which was a little annoying because I was getting hungry and kept checking the time. But the pasta still showed up warm, and the breadsticks were really good. I just wish they had packed a bit more sauce. Overall, I was happy with it and I’d probably order again.
john.Gore
May 10, 2026
"Clean and easy visit"
I had a nice visit overall. The tables were clean, the floors looked good, and the bathroom was tidy too, which is something I always pay attention to. Weirdly, I also remember there was one little chair tucked perfectly under a corner table, like someone measured it. Nothing fancy, just a clean and comfortable place to stop in.
hello_lydia823
April 19, 2026
"Pretty good pizza, but instructions could be clearer"
The pizza was hot and tasty, and overall I was happy with it. I just wish the instructions had been a bit clearer, especially for ordering or pickup, because I wasn’t totally sure what to expect
jamesbenjamin7706
April 16, 2026
"Surprisingly Decent Noodles"
The noodles actually tasted fresh, which was a nice little plot twist, and the sauce was good too. Nothing life-changing, because apparently noodles still have limits, but I enjoyed it.
John_king81
April 14, 2026
"Wish I’d Used the Coupons Sooner"
The coupons saved me some money, and I kind of blame myself for not checking for them earlier. It was a simple way to cut down the total, and I’m glad I noticed before paying.
rigobertofisher4182
March 25, 2026
"cheap and filling"
this filled me up without costing much. no complaints from me...
tom-Prewitt
March 12, 2026
"Decent food, but don’t expect much"
The food was okay and came out fast, so I’ll give them that. The breadsticks were actually good, and the staff was nice enough. But just a heads up, the place felt kind of messy and the tables really needed to be wiped down. It wasn’t terrible, but I’d say go in with low expectations if you’re just looking for a quick dinner.
hello_william549
March 11, 2026
"Got Fazolis for a small office lunch and…"
Got Fazolis for a small office lunch and it went way smoother then I thought it would. Food was ready right on time, still hot, and nothing was missing which I really appreciated. The breadsticks disappeared first lol. Portions were good for the price too. I'd definitely order catering from them again.
Ricardo_hite76
March 08, 2026
"I checked fazolis.com before going in…"
I checked fazolis.com before going in just to see what was on the menu, and I actually appreciated how easy it was to find the prices. I didn’t have to dig around or guess what anything would cost. When I got there, my total was pretty much what I expected, which was nice. Nothing fancy, just a simple site with clear pricing and no surprise fees. that’s all I really needed.
tracy_Netherton79
March 08, 2026
"I've been here a bunch of…"
I've been here a bunch of times, i don't think I've had a bad visit. The food always comes out hot, the staff is nice, and the breadsticks are always solid. I keep wondering if I'm just getting lucky, but it's been dependable every time
Suzanne_schey88
March 04, 2026
"Good variety, especially for groups"
I’d probably give Fazoli’s around 4 stars, mostly because the menu has a little bit of everything, you know? Pasta, pizza, subs, salads, and of course the breadsticks, so it’s easy to find something when everyone in the group wants something different. I like that they keep some meals simple, but still have different sauces and baked options if you want to switch it up. The kids menu is also a nice plus. The only thing is that after a while, some of the items start to feel a little similar, if that makes sense. But overall, the choices are solid and ordering through the site is easy.
hello_russell201
March 04, 2026
"Got Fazoli’s it was good. The food..."
Got Fazoli’s it was good. The food tasted fresh, especially the breadsticks and pasta. Still warm when it showed up, which was nice. The sauce could’ve had a little more flavor, but overall, a good meal. 4 stars from me.
Robert_mandato81
February 28, 2026
"The pasta was still hot when I picked…"
The pasta was still hot when I picked it up, and the whole pickup process was really easy. Maybe I’m just easily impressed, but I appreciated how smooth it all was.
alfred.Smith
February 27, 2026
"Those Breadsticks Deserve Some Recognition"
I’m giving 5 stars mainly because of the breadsticks. Every time I order from Fazoli’s, they show up warm, soft, and covered in that garlic butter flavor that keeps me coming back. It’s not fancy food, but it’s exactly the kind of comfort food I want. I could probably eat a whole bag of those breadsticks by myself. I’m always glad when they don’t skimp on them, and at this point I feel like I deserve a little extra breadstick compensation for how loyal I’ve been.
MORENO
February 23, 2026
"Pretty tasty, maybe a bit sweet"
I tried this sauce and liked the flavor overall. It was tasty, but to me it came off a little too sweet. I haven’t tried tons of similar sauces or anything, so I can’t say for sure how it compares, but that was my impression.
BOHANNON
February 18, 2026
"Pretty good lunch stop"
Stopped in during lunch and thought it was going to take forever, but it ended up being quicker than I expected. The food came out hot, and the staff did a good job keeping the line moving, which somehow made it feel less busy even though it was busy. It wasn’t perfect or anything, but for a quick bite, I’d say it was solid
BUTLER
February 07, 2026
"My food was ready fast, and…"
My food was ready fast, and everything in my order was right. Nothing fancy to say, just a solid experience.

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